Short answerA form only forwards the message and the customer waits. An AI receptionist answers right away from the details you gave it, and booking requests still reach your email. You can use both.
Side by side
| ATLAS AI receptionist | Contact form | |
|---|---|---|
| Answer to the customer | Right away | When you reply |
| Asks follow-up questions | Yes, asks what's needed to book | No |
| Works without a website | Yes (link for Instagram, Google, WhatsApp) | No |
| Request reaches your email | Yes | Yes |
| Coding needed | No, 2 minutes | Depends on your site |
| Cost | Free, or Pro €99 a month | Usually part of the website |
ATLAS AI receptionist is the better choice if:
- Customers ask questions before they decide
- You have no website, but you have Instagram or Google
- You only reply in the evening
Contact form is the better choice if:
- You only get formal enquiries (quotes, tenders)
- Every reply needs you personally anyway
FAQ
Can I have both?
Yes. The receptionist link can sit next to the form or replace it.
Do I need a website?
No. You get a link to put in your Instagram bio, Google profile or WhatsApp status.
Does it make up answers?
No. It only knows what you tell it; for anything else it takes contact details and passes them to you.